From getting started, to dedicated coaching, to technical support, (and everything in between) our Client Success Team is here to help you grow your business and be a positive presence in your community! Meet the team below!
Onboarding Specialist - Amer Bhatti
As your first point of contact with our Success Team, Amer helps Parkbench clients start off on the right track with the Local Leader System through the onboarding calls and one-on-one follow up. With a professional background in first-class customer service and a community focused approach to business, Amer helps our clients learn the system in a fun, efficient way. Reach out to Amer to learn how to create lead generating relationships in your community and grow your sphere of influence!
Social Media Community Manager - Alicia Blackwood
Shion is responsible for connecting with business owners within the community and ensuring their success using the Parkbench platform. Shion has been in this role for almost 2 years and has an extensive background in customer service of over 12 years. He takes pride in providing exceptional service, giving value and is great at overcoming challenges that come his way. The Community is the foundation of a better world, let's all do our part and build it together.
Client Success Manager - Jennifer Rogers
Jennifer brings 20 years of Customer Service experience to her new role as our Client Success Manager here at Parkbench. Coaching, developing, client-focused and building client relationships is Jennifer's forte. Her motto is, if you succeed, she succeeds! When Jennifer is not assisting our clients Monday- Friday you can find her spending time with her family and her 2 amazing sons!
Customer Support Manager - Darren Ly
Darren heads our Customer Support and is your point of contact for all tech related issues and inquiries. As one of the more senior members of the Parkbench team, he knows all the ins-and-outs of the website. Couple this with an extensive background in providing exceptional customer service, Darren will be able to address any technical difficulties you encounter quickly and efficiently. Don't hesitate to reach out should you have any questions and concerns!
You can reach Support by:
Live Chat on the website