From getting started, to dedicated coaching, to technical support, (and everything in between) our Client Success Team is here to help you grow your business and be a positive presence in your community! Meet the team below!
As your first point of contact with our Success Team, Amer helps Parkbench clients start off on the right track with the Local Leader System through group onboarding calls and one-on-one follow up. With a professional background in first-class customer service and a community focused approach to business, Amer helps our clients learn the system in a fun, efficient way. Reach out to Amer to learn how to create lead generating relationships in your community and grow your sphere of influence!
Jessie, the Parkbench Community Manager, is all about helping more clients have success with the platform. She works one-on-one with our top clients, manages our social media, and helps to motivate and inspire our Local Leader community to connect with each other and the small businesses in their area! With a professional background in solutions-focused coaching, first-class customer service, and business-to-business partnerships, Jessie helps our clients execute the system efficiently to grow their referral-generating sphere of influence. Reach out to Jessie to learn how to connect with your community and get in front of more real estate leads. She'll help you build real, lasting relationships and have a load of fun in the process!
Lee brings 15 years of sales experience into his role as one of Parkbench's Client Success Coaches. Inquisitive and motivational, client-focused and competitive, Lee teaches Parkbench sponsors both the technical elements and soft skills which enable them to succeed. Monday to Friday, you'll find Lee hosting our Live Coaching Sessions and working with our sponsors directly. However, on the weekends he spends his time watching, playing, and coaching almost every type of sport, where he has refined both his people-centric leadership skills and competitive drive which make him a great fit to be your Parkbench coach
Shion is responsible for connecting with business owners within the community and ensuring their success using the Parkbench platform. Shion has been in this role for almost 2 years and has an extensive background in customer service of over 12 years. He takes pride in providing exceptional service, giving value and is great at overcoming challenges that come his way. The Community is the foundation of a better world, let's all do our part and build it together.
With an extensive background in all things communications and public relations, Veronica provides exceptional customer service. She enjoys adding value to anything she does and is passionate about people and the power of human connection. Veronica has a keen eye for detail and that shows in her work as part of the Parkbench Concierge Team, where she is regularly connecting local leaders with the amazing businesses in their farm areas.
Darren heads our Customer Support and is your point of contact for all tech related issues and inquiries. As one of the more senior members of the Parkbench team, he knows all the ins-and-outs of the website. Couple this with an extensive background in providing exceptional customer service, Darren will be able to address any technical difficulties you encounter quickly and efficiently. Don't hesitate to reach out should you have any questions and concerns!
You can reach Support by:
Live Chat on the website